Terms & Condition

By using Alpine Tourismo’s services, you agree to the following terms and conditions. These terms ensure a smooth, safe, and reliable travel experience for all our customers across Italy and Europe.

Booking & Confirmation

• Advance Booking
  All bookings must be made through our website, phone, or email with accurate travel details.
• Confirmation Process
  Your booking is confirmed only after receiving a confirmation message from our team along with agreed pricing.

Payments & Pricing

• Transparent Pricing
  All prices are shared in advance. No hidden charges apply unless additional services are requested.
• Payment Terms
  Payments may be required in advance or at the time of service, depending on the booking type.

Cancellations & Changes

• Booking Modifications
  Changes to bookings must be informed in advance and are subject to availability.
• Cancellation Policy
  Cancellations made within a specific time frame may be eligible for partial or full refunds, depending on the situation.

Service Responsibilities

• Timely Service
  We aim to provide punctual pickups and drop-offs; however, delays due to traffic or unforeseen circumstances may occur.
• Customer Responsibility
  Customers must provide correct details and be ready at the scheduled pickup time.

Luggage & Travel

• Luggage Policy
  Passengers are responsible for carrying luggage within the vehicle capacity limits.
• Personal Belongings
  Alpine Tourismo is not responsible for lost or forgotten items inside vehicles.

Safety & Conduct

• Passenger Conduct
  All passengers are expected to behave respectfully. Any damage to vehicles may result in additional charges.
• Driver Authority
  Drivers have the right to refuse service in case of unsafe or inappropriate behavior.

Liability

• Service Limitations
  We are not liable for delays caused by external factors such as weather, road conditions, or government restrictions.
• Third-Party Services
  We may work with trusted partners; however, liability for their services may vary.

Policy Updates

Alpine Tourismo reserves the right to update these terms at any time. Customers are advised to review this page regularly to stay informed.